HealthCaring Conversations is designed for everyone (Dentists, Dental Hygienists, Office Staff) in your dental practice, and we encourage anyone who can participate to join the 1-hour in-office training.
Yes, we offer a 1-hour in-office training session for all members of your staff delivered at your office by your representative. Contact your LISTERINE® Representative to schedule a session, or to receive further information.
Resources we have developed for this program include:
• Behavioral Techniques: Enhance patient compliance using this summary of techniques to support behavior change and key components of an active recommendation. Download now.
• Conversation Guide: A convenient, step-by-step guide you can take back to your office to drive conversations. Contact your LISTERINE® Representative to request this resource.
• Conversation Starter: Use this tool to uncover patient goals and facilitate dialogue. Spark a conversation about your patients' motivations and goals, what matters to them in regards to their oral health and why. Contact your LISTERINE® Representative to request this resource.
• Oral Health Action Plan: Help guide your patients to follow personalized care steps with a take-home handout that reinforces what you discussed during their visit, provides recommendations, and reminds them to focus on good oral care habits every day. Contact your LISTERINE® Representative to request this resource.
Refer to the program tools page for access to all of these program resources.
You can receive program tools from your LISTERINE® Representative during the lunch and learn program, send a request to your LISTERINE® Representative, or download now. If you haven't received training, you can contact your LISTERINE® Representative to schedule a 1-hour in-office training session for you and your staff.
Have patients review the questions on the Conversation Starter as you're getting them ready for the exam. The answers they provide can help you make oral care recommendations to meet their goals. Contact your LISTERINE® Representative to request this resource. If your patients don't seem to want to have a conversation about their goals, it may be best to wait to discuss at a future visit when they are more motivated.
If your patients don't seem to want to have a conversation about their goals, it may be best to wait to discuss at a future visit when they are more motivated. Contact your LISTERINE® Representative to request the Conversation Starter.
The members of our Customer Care Center for Healthcare Professionals can help assist you with determining the best way to utilize our program methods to overcome patient barriers. Contact them at 1·866·948·6883 Monday through Friday, 9:00 AM to 4:30 PM EST to speak with someone directly.
Over 40 clinical studies on determinants of improved oral health were reviewed by the Johnson & Johnson Health & Wellness team. Qualitative and quantitative studies were also conducted with thousands of consumers worldwide, as well as dental professionals' in-office experiences with patient interactions.
HealthCaring Conversations should not interrupt your routine exam. This program was designed to help you understand what motivates your patients and help you provide customized care recommendations during your routine exam.